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Privacy Policy

At About Dogs, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Account and Order Information: Name, email address, phone number, shipping and billing address, and payment details.

  • Browsing Data: IP address, device information, browser type, and cookies for website functionality and analytics.

  • Communications: Messages, inquiries, or feedback submitted through our website or customer support channels.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Improve your shopping experience through personalized recommendations.

  • Send promotional emails (only with your consent).

  • Analyze website traffic and optimize functionality.

  • Comply with legal obligations.

3. Sharing Your Information

We may share your information with trusted third parties to provide our services, including:

  • Payment Processors: Securely process your payments.

  • Shipping Providers: Deliver your orders.

  • Analytics Services: Help us understand website usage (e.g., Google Analytics).

  • Marketing Platforms: Manage newsletters and promotional communications.

We do not sell or share your information with unauthorized third parties.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Ensure website functionality.

  • Analyze site traffic and improve performance.

  • Personalize your shopping experience.

You can manage your cookie preferences through your browser settings.

5. Your Rights

As a resident of Cyprus, you have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications at any time.

  • File a complaint with the Office of the Commissioner for Personal Data Protection if you believe your data has been mishandled.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal requirements.

When no longer needed, your data will be securely deleted.

7. Data Security

We take reasonable measures to protect your data, including:

  • SSL encryption for secure transactions.

  • Restricted access to sensitive information.

  • Regular security updates and monitoring of our systems.

8. International Data Transfers

If your data is transferred outside Cyprus, we ensure it is protected in compliance with EU General Data Protection Regulation (GDPR) standards.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Thank you for trusting About Dogs with your personal information. We are committed to protecting your privacy while providing the best shopping experience for you and your furry friends.

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